Gale Concept Furniture Basic Terms & Conditions of Sale
As a Gale Concept customer, when you purchase you accept and agree to our terms and conditions.
When Gale Concept provides intra-state and inter-state shipping, we use a national White Glove Blanket Wrap transportation company. VIP white glove service provides pre-inspected, carefully blanket wrapped, custom furniture transport, which generally includes inside delivery and set up in your room.
Smaller items and tables may also be shipped via a national package express delivery specialist, which includes either depot pick up or delivery to your door.
Once your furniture item leaves our warehouse, responsibility for delivery and the safety and condition of your purchase, transfers fully to the transportation company. Please inspect your item carefully upon receipt. Any claims, if necessary by the buyer, must be made directly to the transportation company, and MUST be indicated on the bill of lading at the time of delivery, or within a maximum of 24 hours, or claims will be considered invalid.
This is a strict transport company rule, and there are no exceptions. In the unlikely event of transportation damage, we specifically reserve the right to repair any item to it’s original new condition, or provide replacement at our sole discretion.
Gale Concept credenzas are clearly and carefully represented, however, color tone, hue and grain may vary from photos displayed on our website.
Gale Concept furniture is hand crafted in the USA, to careful specifications, therefore we cannot accept responsibility for buyers oversight or failure to measure properly, or in predetermining proper application, fit, color match, or any other circumstance beyond our control.
Except when clearly stated or specified as floor sample or prototype, all Gale Concept furniture items are sold as new, and because of the clear and evident possibility of damage, wear and tear, soiling, and/or a variety of other factors, All Sales are Final.
At Gale Concept, we appreciate your business, and will certainly do everything in our power to correct any problems that might arise, and always endeavor to satisfy every customer. However, we do reserve the right to refuse any order or decline to do business, with any customer, at our sole discretion.
These basic terms and conditions constitute a simple agreement between customer and Gale Concept Furniture, with respect to all sales, and deliveries. Any changes from the above terms and conditions must be submitted in advance, and agreed in writing, by an authorized representative of Gale Concept Furniture.